Privacy Policy

Introduction

This Privacy Policy explains how [AppName] ("we," "our," or "us") collects, uses, and protects the information you provide when you interact with our smart energy automation platform.

1. Information We Collect

User-Provided Data: When you create an account, you provide email addresses and profile information such as your name and contact details.

Connected System Data: When you connect your energy system (e.g., battery storage, solar panels), we collect grid usage data, battery state-of-charge, solar generation metrics, and related system telemetry.

Authentication Data: We collect IP addresses and authentication tokens for security and audit purposes. This information is never shared or sold.

2. How Data Is Collected

All data is provided directly by you through form submissions. We use cookies only for essential session management and security—they do not track your browsing for marketing.

3. Purpose of Data Processing

We process your data to manage your energy optimization preferences, send system notifications, and improve our platform. Aggregate data may be used to enhance features and performance.

4. Legal Basis for Data Processing

Processing is based on your consent and the necessity to provide our service under U.S. law.

5. AI Processing of Data

Our platform uses AI-driven analytics to predict and optimize energy usage patterns based on your configured preferences.

6. Data Security and Storage

We host on AWS with encryption in transit and at rest. Access is restricted to authorized personnel only.

7. Data Sharing

We do not sell or share personal data with third parties except as required by law or to deliver our service (e.g., email providers for notifications).

8. Data Retention and Deletion

Your data is retained for as long as your account is active. You may request deletion at any time by contacting us; we will remove your data promptly.

9. User Rights

You have the right to access, correct, or delete your personal information. Contact us at support@[yourdomain].com.

10. International Data Transfers

We operate primarily in the U.S.; any necessary transfers are governed by applicable laws.

11. Changes to This Privacy Policy

We may update this policy. Significant changes will be communicated via email and posted on this page.

12. Cookies

Essential cookies are used only for session security and site functionality.

13. Third-Party Services

We use the following services to power our platform:

• AWS Cognito for user authentication
• AWS for hosting and infrastructure
• Google reCAPTCHA to prevent spam.